Charleston Custom Carts started as a hobby in a garage by its owner and operator Matthew Smith in 2018. Matt was a master mechanic for over 8 years, working for Honda and Chevy, but decided he wanted to go back to school for his engineering degree. In school, Matt was helping friends with golf carts, and building a few for himself. The rest of course, is history.
CCC is truly a family owned business. Matt focuses on the custom builds and service, while his wife handles the general manger duties, taking care of customers, billing, scheduling, and accounts. Matt’s brother is the lead technician in the shop. With personal attention and customer satisfaction being the main focus of the business, Matts modo is “Make the customer happy at all costs”
Very quickly, Matt realized that the Charleston area was lacking in the fully customizable golf cart market. This is when he decided to open their first shop in Daniel Island, SC, which is a booming area, and centrally located in the heart of Charleston.
Matt and his small team of three spent 2 months renovating the location and raised the bar from your traditional golf cart shop, creating a comfortable and inviting retail location for its customers.
The Daniel Island shop opened in Feb of 2019 and was instantly a huge success. Charleston Custom Carts managed to fill the 5000 square foot shop within a few days, with new customer repairs and custom builds. Almost immediately CCC was out of space and too busy to handle the demand, so Matt thought towards the future, and needed to expand…quickly.
Location Number Two:
With a rumor buzzing around that another local Charleston golf cart company was wanting to sell, (the previous owner wanted to retire) Matt jumped on the chance to purchase Low Country Golf Carts in Mount Pleasant.
Low Country had been in business for 12 years and had a huge customer base, and a great reputation for providing top notch sales and service. Matthew moved quickly and secured a deal with the owner to purchase the business and remaining inventory. Believe it or not, just 7 month after the Daniel location opened, the new Mount Pleasant location was born.
The second location would get some extensive renovations while keeping the comfortable lounge like atmosphere of the first location. The grand opening was in January of 2020 and CCC threw a huge party with hundreds of friends, family and customers in attendance.
Now with close to 15,000 total square feet of retail and shop space, the new location would serve as the flagship for CCC, elevating what a traditional golf cart shop looked like, by creating a customer experience that was elegant and comfortable.
Charleston Custom Carts currently has 7 employees and builds custom carts for customers all over the country.
Changing The Market:
CCC specializes in built-to-order custom carts, something that the Charleston area was lacking. Here, the customer gets to design every aspect of their new golf cart with CCC’s unique in-house design studios.
The customer works with Matt & Danielle to hand pick every option of their golf cart or LSV (low speed vehicle), making sure the customer always gets exactly what they want, or what they need for the family and/or business.
These design studios offer samples of bodies, seats, wheels, and accessories. The customer can touch all of the seat designs, and they even have the all new 3D Golf Cart Builder (www.3dgolfcartbuilder.com) on huge touch screens in both of their locations.
The 3D Builder allows the customer to not only customize every aspect of their new golf cart, but see the cart in real time, making changes to colors, seat textures, and accessories on the fly. The new 3D builder complements CCC’s state-of-the-art website (www.charlestoncarts.com) where customers can not only build and quote their new golf cart, but they can also schedule service and get up-to-date information on new builds, features, and news.
With the manpower and having multiple locations Charleston Custom Golf Carts has the ability to build dozens of golf cart each month to fill the huge demand in the Charleston Area. Both of their locations have full service centers and are located conveniently in Daniel Island, SC and Mount Pleasant, SC which are two of Charlestons more booming areas.
Charleston Custom Carts has hundreds of 5 star Google, Facebook, and Yelp reviews. Beyond that, It’s easy to see that they definitely take the time to make their customers as happy as possible.
Below is a gallery of some of the newest custom golf carts Charleston Custom Carts has built:
For more information on Charleston Custom Golf Carts:
Addresses: 1161 Highway 41, Mount Pleasant SC 29466 & 2300 Clements Ferry Rd, Daniel Island SC 29492